The highest-scoring AI feature lacks usable data. What do you put on the roadmap?
Make your call first. Use the published answer and rubric to examine your reasoning when you are ready.
Case briefRead the inputs, then make your call
Fictional field-service roadmap. Capacity permits one delivery project this quarter. The goal is less manual repair-scheduling effort. Reach counts distinct accounts per quarter; impact uses a common internal scale; effort includes data and integration work.
| Saved scheduling templates | Reach 1200; impact 1; confidence 90%; effort 2 person-months. |
|---|---|
| AI request triage | Reach 1800; impact 2; confidence 50%; effort 3 person-months. |
| Automated parts ordering | Reach 600; impact 3; confidence 40%; effort 4 person-months. |
| Triage dependency | Training and evaluation permissions for partner messages are unresolved. |
| Ordering dependencies | No dependable parts-availability feed or approved spending limit. |
| Templates | Uses existing supported fields; demand evidence should still be reviewed. |
Your task. Calculate RICE scores, choose the delivery commitment and any bounded evidence task, then explain how changed effort or confidence would reverse the ranking.
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