A regulator asks why our AI froze a customer's account for suspected fraud. Can we explain it, and what should be in place?

Explainability becomes concrete the moment a regulator or a customer asks about one decision. The answer depends on what was logged, how the decision was made, and whether a person was involved.

Updated Oct 2026 · Original practice questions with worked answers and teaching rubrics. Our editorial policy explains the sources, review process and limits.