16We sell customer-support software per agent seat. Our own AI will reduce how many human agents customers need. What's the strategy?▼hardNewSalesforceServiceNowIntercom◆ premiumThe innovator's dilemma in SaaS form. If you don't ship the AI, competitors will; if you do, per-seat revenue shrinks. The interviewer wants a pricing and product transition that grows revenue with the work done.Practise this question →Read answer →
11Design the pricing structure for a model API with several model tiers. What levers do you use, and how do you avoid surprising customers?▼hardNewAnthropicOpenAIGoogle◆ premiumAPI pricing shapes which products developers can build. The interviewer wants tier spread, input and output pricing, discounts that reward efficient usage, enterprise commitments, and predictability.Practise this question →Read answer →