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Tell me about an AI pricing or packaging change that upset users. How did you decide it, and how did you respond?

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AI costs vary by request, so pricing has to change, and people judge changes by fairness. Show the cost case, the communication and how you made it right when it landed badly.

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AI costs vary by request, so pricing has to change, and people judge changes by fairness. Show the cost case, the communication and how you made it right when it landed badly.

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