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You run the app at a digital bank with 13 million customers. Design AI money insights. What do you show, when, and what must it never say?

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Regulator field trials found automatic overdraft alerts cut charges by a quarter while opt-in alerts barely moved. Start with timely alerts on by default, fix categorisation, answer questions on demand and stay away from investment advice.

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Regulator field trials found automatic overdraft alerts cut charges by a quarter while opt-in alerts barely moved. Start with timely alerts on by default, fix categorisation, answer questions on demand and stay away from investment advice.

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