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mediumNewRevolutJPMorgan ChasePhonePe

Leadership wants a chatbot added to our banking app. Is chat the right interface?

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Chat is the default answer to 'add AI', and often the wrong one. The interviewer wants you to match the interface to each job, and to say where a button beats a conversation.

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Chat is the default answer to 'add AI', and often the wrong one. The interviewer wants you to match the interface to each job, and to say where a button beats a conversation.

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