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The new model scores 6 points higher on our offline eval, but the A/B test shows no change in user metrics. What happened?

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A diagnosis question with five plausible causes. Strong candidates rank them by likelihood and name the cheapest check for each instead of reciting all five.

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Follow-up roundsAnswer first, then revise for each changed constraint
  1. Round 2. Product analytics says long, formal messages will be 45% of drafts next quarter, up from 20%.
  2. Round 3. Routing needs a classifier call on every request, which adds 400 ms at p95. Past tests on this feature lost about 1% of acceptance, relative, for each 100 ms.

A diagnosis question with five plausible causes. Strong candidates rank them by likelihood and name the cheapest check for each instead of reciting all five.

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