40We're moving from flat plans to usage-based credits. How do you test it before everyone gets a new bill, and when do you stop?▼mediumNewCursorMicrosoftNotion◆ premiumShadow-bill everyone first, roll out to new customers before existing ones, protect annual plans and default overage to zero. Set stop rules on bill-shock tickets, refunds and downgrades before you start.Practise this question →Read answer →
34A developer's API key leaked and ran up $18,000 overnight. Do we refund it, and what do we change so it doesn't happen again?▼mediumNewAnthropicOpenAISarvam AI◆ premiumLeaked keys are common and costly. Refund once with conditions, then change the defaults: scanning and automatic revocation, narrow key scopes, spending limits for new accounts and prepaid options.Practise this question →Read answer →