11How should our assistant behave when it can't or won't help with a request?▼mediumNewAnthropicGoogleMicrosoft◆ premiumHow an assistant fails shapes trust as much as how it succeeds. The interviewer wants different responses for different reasons, each giving users a way forward.Practise this question →Read answer →
18Marketing wants our assistant to have a warm, memorable personality. How do you design its personality without harming trust?▼hardNewDuolingoSpotifyMeta◆ premiumPersonality can make an assistant pleasant or manipulative, memorable or annoying. The interviewer wants a personality that serves users' goals, stays honest about being an AI, and adapts when the moment is serious.Practise this question →Read answer →