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Computer-Use and Browser Agents: When an Agent Should Click Instead of Call an API

Computer-use agents read the screen and operate a browser or desktop like a person. They reach legacy systems with no API, but each click is a chance to fail, they are slower and costlier than API calls, and every page they read can carry injected instructions. When to use them, how to measure them, and the controls they need.

CONCEPT / THE AGENT LIFECYCLE

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