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Leadership rolled out an AI assistant to 5,000 employees and wants to know the ROI. How do you measure it?

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Survey says everyone saves five hours a week. Finance does not believe it, and they are right not to. The answer is to measure a few workflows properly instead of the whole company vaguely.

Updated Nov 2026 · Original practice questions with worked answers and teaching rubrics. Our editorial policy explains the sources, review process and limits.

Survey says everyone saves five hours a week. Finance does not believe it, and they are right not to. The answer is to measure a few workflows properly instead of the whole company vaguely.

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