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Our API is stateless. Should we store conversation state on the server, and what happens to customers who can't let us store anything?

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Server-side state simplifies integration and can improve caching, but it means storing data and it does not make old tokens free. Offer it as an option with short retention and give zero-retention customers an equal stateless path.

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Server-side state simplifies integration and can improve caching, but it means storing data and it does not make old tokens free. Offer it as an option with short retention and give zero-retention customers an equal stateless path.

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