32Our classifiers flag a top-50 API customer's app for prohibited content. Do we ban the organisation, or act on its end users?▼expertNewAnthropicOpenAI◆ premiumOne abusive end user should not take down a legitimate business, and a business hiding abuse should not hide behind its users. Build a graduated ladder, end-user identifiers and an appeal path.Practise this question →Read answer →
33A bank wants zero data retention, but safety needs logs and our newest model requires retention. What do you offer?▼hardNewOpenAIAnthropicMicrosoft◆ premiumZero retention and abuse monitoring pull in opposite directions. Offer eligibility rather than a switch, automated review without storage, customer-held storage, and be honest about which models and features are excluded.Practise this question →Read answer →