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Our classifiers flag a top-50 API customer's app for prohibited content. Do we ban the organisation, or act on its end users?

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One abusive end user should not take down a legitimate business, and a business hiding abuse should not hide behind its users. Build a graduated ladder, end-user identifiers and an appeal path.

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One abusive end user should not take down a legitimate business, and a business hiding abuse should not hide behind its users. Build a graduated ladder, end-user identifiers and an appeal path.

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