search

A strategy-sized design question. The tempting answer replaces the search bar with a chatbot. The scoring answer keeps fast keyword search for the shoppers who know what they want and uses AI for the shoppers who don't.

People mostly find their own files by navigating, using search as a last resort. Keep navigation strong, bring related notes up while people write, and offer cited Q&A for when they can't remember where something is.

Separate sponsored placement from answer quality, account for publisher incentives and calculate revenue per eligible query.

If you don't answer the question, someone else's assistant will. Ship behind a long holdout with revenue per session as the guardrail, and build the replacement monetisation before scaling.

Search plus generation at consumer scale. The design has to deliver fresh, cited answers in a couple of seconds, resist manipulated pages, and keep cost per query viable.

Compare ranking preferences efficiently without mistaking a click preference for a retention or revenue result.